We're confident you'll be satisfied with our service. If you're not, we offer a full money back guarantee.
Our promise
If you're not completely happy with your will, we'll refund your payment in full. No quibbles, no complicated process.
What's covered
- Single wills
- Mirror wills for couples
- Will and LPA bundles
- Lasting Powers of Attorney
How it works
- Contact us within 30 days of purchase
- Let us know you'd like a refund
- We'll process your refund promptly
You don't need to give a detailed reason, though we appreciate feedback to help us improve.
Why we offer this guarantee
We believe in our service. Thousands of customers have created wills with us and we consistently receive positive feedback. We offer this guarantee because:
- We're confident in the quality of our wills
- We want you to feel secure in your purchase
- We stand behind everything we do
Exceptions
The guarantee applies to our will-writing service. Third-party fees (such as LPA registration fees paid to the government) are non-refundable as these are not within our control.
